Guarded Service Privacy Policy
At Guarded Service (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website https://guardedservice.shop, place an order, or engage with our customer service team.
By submitting your email address via our order form, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
We only collect the minimum personal information necessary to fulfill your order and process payment.
Personal Information:
When you place an order through our lead form, we collect:
- Email address: Used for all order communication and payment details.
We do not collect any billing information, payment card details, or sensitive financial data directly through our website.
Non-Personal Information:
We automatically collect certain non-personal information when you visit our website. This includes:
- IP address
- Browser type
- Device type
- Pages visited and time spent on the site
- Referral source
- Cookies and tracking technologies (see Section 5 for more details)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Process Your Order: We use the email address you provide to contact you, confirm your order, and share payment information for completing the purchase via bank transfer (NEFT/RTGS only).
- To Provide Customer Support: We use your email address to respond to inquiries and support requests.
- To Improve Our Website: Non-personal information is used to analyze website performance and improve the user experience.
3. Payment Information
We do not accept payments through our website or use any payment gateway. After you place an order by providing your email address, we will contact you via email with the necessary bank transfer information. You can then complete the payment via NEFT/RTGS bank transfer.
We do not collect or store any bank account information, credit card details, or sensitive payment data directly on our website.
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website or fulfilling orders.
- Legal Compliance: We may disclose your information if required by law or in response to valid legal requests (e.g., court orders).
5. Data Retention and Security
We retain your personal information for as long as necessary to process your order and comply with legal obligations. We take industry-standard security measures to protect your personal data, including encryption of sensitive information and secure data storage.
Although we do not handle sensitive payment information directly, we encourage you to exercise caution when completing payments via bank transfer.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files placed on your device that allow us to:
- Remember your preferences
- Analyze website traffic and performance
You can control the use of cookies through your browser settings. Disabling cookies may affect the functionality of some features on our website.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Right to Access: You can request a copy of the personal information we hold about you.
- Right to Correction: You can request that we correct any inaccuracies in your data.
- Right to Deletion: You can request the deletion of your personal information, subject to legal retention requirements.
- Right to Withdraw Consent: You can withdraw your consent for us to contact you at any time by emailing us at support@guardedservice.shop.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
- Email: support@guardedservice.shop
- Phone: +91-8299080990
- Address: Guarded Service, Plot 383, Sector 19, Koparkharine, Navi Mumbai, Maharashtra, 400709